What is the Best ISP(Internet Service Provider) for you?


(Update!!! This article has been updated/re-blogged at iStoryang HaaayTek!)

Not all tech-gadgets are APPROPRIATE for you. Some need a laptop than a tablet because they write more on documents while others are more mobile and only need to surf the net. On the same note, not all internet services are equally appropriate for you. Here are the ISPs (Internet Service Providers) for both wired and wireless services that you can choose:

PLDT DSL

DSL stands for Digital Subscriber Line which is the most popular form of broadband internet access. A broadband internet is supposedly “high-speed” and allows much higher rates of data transfer than a dial-up connection. At a supposed minimum speed of 256kbps (4x than a dial-up speed), DSL also allows subscribers to use their phone for both voice calls and internet connection depending on a plan subscription.

PLDT DSL offers bundle packages (a land line phone and internet access) and data (internet access) only services.

Plan 990 is the basic offer of PLDT comprising a bundle of a land line phone, internet access with up to 384kbps speed, and WatchPad subscription.

WatchPad is a video channel service of PLDT provided free to all of its DSL subscribers. The video channels on WatchPad include History Channel, National Geographic, CNN, FHM, etc.

Plan 990 means the monthly subscription fee is P990; Plan 1299 is P1,299/mo. rate; and so on. Plan 990 and Plan 1299 are bundle plans while Xperience 999, Xcite 1995, and Xcel 3000 is data only subscription.

Plan 990, based on my personal experience, has an average speed of 200kbps+ download and no more than the measly 100kbps+  upload speed. It’s below the Minimum Service Reliability @ 80% mandated by the National Telecommunications Commission. Plan 990 is best for surfing but still you can download and upload files from and to the net with minimal speed.

In my case, i can upload the recordings of my radio programs (45mins – 1hr) to my podcast in less than an hour. WatchPad experience is also quite moderate but you can’t avail of the High Quality video at Plan 990. I had experienced minimal number of service interruptions with Plan 990 since 2009. The longest interruption period was when i was confined in the hospital. However, i’d received a rebate from PLDT after i sought refund for the days we were not connected.

Plan 1299, has been my new subscription plan for 2 days now. My average speed is 400kbps+ to 700kbps+ download and 200kbps+ upload. I have yet to test uploading the recordings of my radio programs this weekend. However, my YouTube experience is quite satisfactory and playback is possible without the need to wait for buffering to finish when the speed is @ 700kbps+. With this plan, i can now enjoy HQ video on WatchPad.

For data only plans–Xperience 999, Xcite 1995, and Xcel 3000, i have no experience on it.

GLOBELINES BROADBAND

Globe renamed its broadband service into TATTOO DSL optimizing its brand name as a spin off of its 3G modem service.Like PLDT, Globe has also an Internet only and Internet and Landline plans ranging from P995 – P2,295 (see chart below).

Globe Tattoo DSL is cheaper than PLDT when it comes to its first two bundle offerings @ P995 for a 512kbps speed and P1,295 for a 1Mbps speed. Also, it’s cheaper on the 3Mbps data service @ only P1,995 while its Plan 1995 is already bundled with a landline.

I had an experience with Globelines broadband at my mother’s house with Plan 1295. The last time i tested its speed was about 750kbps+ download and 250kbps+ upload. The YouTube experience is much better requiring no wait for buffering before you could play the video. Surfing and page navigation are also much better than PLDT’s Plan 1299

However, Globe subscribers have been experiencing major interruptions for the past months. As of this posting, my mother’s house landline and internet connection has been dead for several weeks now.

SKYbroadband

SkyCable’s broadband service is the latest in landline internet service and is so far considered the best internet connection ever at faster speed with affordable rates. Though, not all areas are covered by the service. Check here for it service areas.

Unlike the residential DSL/Broadband, SKYbroadband is using the cables of SKYCable that used to deliver TV channels to our television sets at home. Thus, its internet speed is maintained no matter how far our homes are due to the amplification of the cable signal by the distribution amplifiers strategically installed at SkyCable’s service areas. The Telco’s DSL speed is diminishing according to the distance of the subscriber from the ISP’s control center.

The rates are also cheaper compared to the regular DSL. If you’re an existing SKYcable subscriber you’ll have an extra 500kbps of speed.

4G WiMax INTERNET SERVICE

WiMax internet service is ideal on places where there is no available fixed lines. WiMax stands for Worldwide Interoperability for Microwave Access. [Wikipedia: It is a part of a “fourth generation,” or 4G, of wireless-communication technology, WiMax far surpasses the 30-metre (100-foot) wireless range of a conventional Wi-Fi local area network (LAN), offering a metropolitan area network with a signal radius of about 50 km (30 miles).]

Globe’s Tattoo WiMax service is capable of providing both internet and landline service at the same time. However, just like other wireless internet services the connection is not reliable and not always dependable.

SMART Home Wireless or Wimax Plan 999 has a speed of up to 2 Mbps.

Both the SMART Home Wireless and WiMax are fixed wireless. Meaning, the device/unit responsible for the network connection is stationary. It’s like the earlier model of SmartBRO–Canopy that has an outdoor antenna to be placed on the rooftoop.

The latest player in the wireless internet service is the Wi-Tribe of the SMC-owned Liberty Telecoms. However, Wi-Tribe is still in the National Capital Region.

3G USB STICK MODEMS

3G Wireless MODEMS (Modulator-Demodulator) connect to any ISP for internet access via the USB port of your computer. Its speed can reach up to 1Mbps-3.6Mpbs depending on the network. However, the users’ experience on 3G modems is not laudable as it is not reliable and dependable. The internet speed is always not stable and it may even nose-dive to as low as 0kbps.

Based on my experience it’s so difficult to upload larger files using 3G Modems because the speed may go down to zero. However, the experience is varied according to the area where you are using it. 3G modems are dependent of the networks cell sites capacity to accommodate both mobile phone and 3G modem subscribers.

I wrote several posts about 3G Modem including some troubleshooting tips:

3G modem is of big help when you are on the go and when you’re in an area where WiFi signals are not available. Being portable, the 3G modem USB stick can be easily inserted to any laptop as it is a plug-and-play device. However, there are laptops that can’t operate a 3G USB modem. If you encountered such a problem, you may refer to the articles above to troubleshoot the error.
   
Globe’s Tattoo Regular Stick is available in Prepaid @ P995 and Postpaid plans P499 and P999. Globe says you can connect to the internet up to 3.6Mbps speed(Plan 499) and 5Mbps(Plan 999) using Tattoo stick.Its minimum GPRS speed is 12kbps-48kbps where wireless broadband is not available.
The Tonino Lamborghini is considered by Globe as the fastest broadband stick on-the-go, with maximum download speeds of up to 12Mbps when surfing at an HSPA Site. It’s up to 5 times faster than current broadband stick speeds of up to 2 Mbps. It’s available at Surf-All-You-Want Plan 2,199, and includes 200 SMS to Globe/TM monthly.
The Tattoo MyFi works like a home router that sends/receives Wi-Fi signal from up to 5 devices at the same time and surf at speeds of up to 3.6 Mbps. It can connect to Globe’s network even it is not connected to your computer. It’s available on Plan 499 (50 hrs free) and Plan 999 (unlimited).
The Tattoo SuperStick is an improvement of the MyFi with a speed of 7Mbps and can connect up to 7 WiFi-enabled devices at the same time. It’s only available at postpaid Plan 1299.
(L-R: Start PlugIt, Power PlugIt, Rocket PlugIt, and Pocket WiFi)
Smart Bro Starter PlugIt is available @ P995 with a speed of 3.6Mbps. Usage fee is P10 for every 30 minutes and also available under Always on Plans & Unlisurf.
Smart Bro Power PlugIt is an update of the original PlugIt and is call & text capable. The speed is up to 5Mbps. It’s available for a one-time fee of P1,245 with usage plans: Unlisurf, Per Minute, Prepaid Lifestyle.
Smart Bro Rocket PlugIt boasts of its 12Mbps speed comparable to Globe’s Tonino Lamborghini but it’s costlier at P3,995 one-time fee. It operates under 4G HSPA+ with Smart’s more than 800 HSPA+ sites nationwide.
Smart Bro Pocket WiFi is similar to Globe’s MyFi and SuperStick. It’s also a WiFi hotspot with a speed of 5Mbps and can accommodate up to 5 devices. One-time fee for the unit is P3,895 while usage fee is similar to other PlugIts.
SUN BROADBAND
  Sun Cellular offers the cheapest rates in the 3G Modem internet connection with its Plan 799 @ a speed of 3.6Mbps, equivalent to its competitors. You can lower the MSF at P649 if you have a Sun regular postpaid plan.
  If your budget is tight, there’s the Plan 350 Lite and the latest Anti-Bill Shock Plan 350 with an allowance of 35 hours plus P10/hour in excess of 35 hours up to 90 hours. Under the latter, beyond 90 hours is free and the subscriber will only pay P900.
  Sun Cellular has also it’s Wi-Fi modem– MyWiFi at Plan 495.
Sun Broadband is also available in prepaid @ P995 with free 5-days unlimited internet upon activation.
I don’t have a personal experience on Sun Broadband. Please tell me your stories on the performance of our ISPs by commenting this post. You can also join our poll on ISPs at the sidebar of iStoryang HaaayTek!
UPDATE!!!!!!
PLDT has upgraded its data plan up to 10Mbps @ P4k/mo. Click the link:
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18 thoughts on “What is the Best ISP(Internet Service Provider) for you?

  1. After reading every post, I ask myself why do people not force the ISP to provide the service you pay for. My meaning is, If I order DSL service 6 meg. and sign a contract for a year but my service is out 20% of the time and the other 80% of the time I only get 2meg. to me they broke the agreement. If everyone would force them to give the service they claim they have things would change. I know I am from the US and there I had cable ISP with 21meg service the cost was 5488 peso a month but that came with the TV package. I never had a service problem at all. now I live in Mandaue and I am looking for service. I just found out right now I can only get wifi here.

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    • I should have added why I can only get wifi right now, the condo’s I live at are new they do not have any Cable or Phone wires ran to any of the buildings yet, I am told it will be a few more months. So I use Smart Bro Pocket wifi. sure not as fast as I am use to but on most days I am able to get on Facebook and do a few other things. for the price 999 peso I really do not know what to do. I could use some advice on this subject.

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  2. Since 4 months ago, I started paying 1099 pesos a month for a Globe isp service bundled with a landline telephone. From the beginning the landline telephone was defective, today for weeks already it is not working anymore.

    I have been a subscriber to Globe for close to 8 years now.

    Globe told me that the bundled landline is phased out, and I have to migrate to another system which requires me to pay Globe a one time fee of 500 for a new sim and 500 for a new telephone unit, which together come to an extra 1000 pesos.

    Is that a scam or not a scam? I see it to be a scam: because first Globe unilaterally phased out the landline telephone service, and then it requires its subscribers to migrate to another system at an additional cost of 1000 pesos.

    To not be into a scam, it should just migrate its service for already longtime subscribers without additional charge, and only charge the 1000 pesos on new subscribers (in addition to the monthly 1099).

    What do you say, Juntariman, and also readers here?

    Can I report this scam to the NTC?

    Marius de Jess

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    • When I tell Globe that I will just retain the isp service and do without the bundled lanline, it tells me that it does not have any isp service today without a bundled landline telephone.

      What do you guys here say?

      I already have a longtime pldt landline for which I pay pldt 699 pesos a month; now I think I should just terminate my Globe service and transfer to a pldt isp service that is bundled with my present pldt landline, in particular since I no longer need at all two landlines: all my communication can be served adequately with my pldt landline and also with my mobile cell phone.

      I think that is the best solution to my present situation.

      The way I see it, Globe (like other big business establishments) is into the scam of selling you a service and then requiring you to ‘upgrade’ at a new cost to you, because it has phased out that service which you had contracted originally with Globe.

      What do you guys here say?

      Marius de Jess

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  3. I can GUARANTEE SKY broadband is THE WORST ISP in PH.
    I m an expat staying in Fort Bonifacio global city for 2 yrs. I subcribed with SKY and quality is so bad that surfing web @ 630pm to 12am will give you miserable througput like ~30kbps only. I m in telecom sector. The ping RTT and the packet loss ratio is so damn high that it impact to your performance. Also, in case is raining day. God blesses that you may still get the internet. I have feedback (bad word is complain) so many time with SKY but they don’t even give any shit about it to improved. I paied PHP4000 a month for 6Mbps (bundle with cable TV). This is twice the price i paid in Singaproe and 1.5x the price I paid in Japan/Taiwan. But QoS is not even 1/10 So reader, i strongly suggest you go for Global/PLDT ADSL. I m not affiliate to these 2 companies.
    I can’t pre-terminate with Sky because there is a 1 yr contract. After 2nd yr, i don’t bother too much as well (because i use the mobile broadband by Smart/Globe) and my kids need the cable TV to watch cartoons. Another few months, i will move out of this country to my next destination.

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    • Skybroadband is supposed to have a consistent speed given the technology they’re using which is more reliable than DSL. Cable broadband is fast and can maintain its speed even in remotest area unlike DSL. I suggest you try asking your neighbors if they have the same experience as you. If their connection is good, something is wrong with your subscription or perhaps there’s a bandwidth limit. Try talking to ISP.

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      • You’re right. It’s just “supposed”. I subscribe to 1.5mbps. And my speed is on average 50kbs and goes as slow as 5kbs, NO KIDDING!! I complained many times. They even changed my modem. Nothing changed. Nothing improved. Worst ISP ever!

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  4. It’s so annoying…hope for the best ka na lang talaga na baba ang kanilang presyo. Mas pa dito sa Iloilo, walang other ISP except Globe and PLDT. 😦

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    • Thanks for the observation. It’s really not an updated post considering how many weeks passed since i posted this article. The omission of Sun offers was not intentional. I’m not into updating telcos offer in my blog because they have their own site.

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  5. The best ISP in the Philippines is in your dreams cause they’re all too expensive for such low speeds, not all the connection is good as well and you hardly reach your top speed

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    • Yeah that’s true. However, the trend is the rates are going down while the speed is increasing. Rember in the 90s when an hour in an internet cafe is worth P150 at a crawling speed. So, let’s just hope the service would improve.

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