It’s been two weeks already that Globelines’ broadband service in Cebu is VERY…VERY ABNORMAL!!!! We’ve been experiencing very slow connection and defaced web pages (left: screen shot of this blog with defaced web page).
I’d tried calling Globe’s hotline (410-8888*) just to hear this recorded message–“GREETINGS TO CEBU CUSTOMERS: YOU MAYBE EXPERIENCING DIFFICULTY IN YOUR INTERNET CONNECTION. REST ASSURED THAT NETWORK’S RESTORATION WORK IS ON-GOING. WE APOLOGIZE FOR THE INCONVENIENCE.”
Is an APOLOGY enough to exonerate Globe’s bad broadband service? Will Globe refund or deduct from their customer’s January-February bill the days it failed to deliver the appropriate service? Will the National Telecommunications Commission, AGAIN, to wait for FORMAL COMPLAINTS against Globe broadband service before they should act on it?
I think we deserve a REFUND or a DEDUCTION from our internet bill. Speak out!!!!!