Globe’s BADBAND Service!!!


globe-broadband-error1It’s been two weeks already that Globelines’ broadband service in Cebu is VERY…VERY ABNORMAL!!!! We’ve been experiencing very slow connection and defaced web pages (left: screen shot of this blog with defaced web page).

I’d tried calling Globe’s hotline (410-8888*) just to hear this  recorded message–“GREETINGS TO CEBU CUSTOMERS: YOU MAYBE EXPERIENCING DIFFICULTY IN YOUR INTERNET CONNECTION. REST ASSURED THAT NETWORK’S RESTORATION WORK IS ON-GOING. WE APOLOGIZE FOR THE INCONVENIENCE.”

Is an APOLOGY enough to exonerate Globe’s bad broadband service? Will Globe refund or deduct from their customer’s January-February bill the days it failed to deliver the appropriate service? Will the National Telecommunications Commission, AGAIN, to wait for FORMAL COMPLAINTS against Globe broadband service before they should act on it?

I think we deserve a REFUND or a DEDUCTION from our internet bill. Speak out!!!!!

One thought on “Globe’s BADBAND Service!!!

  1. sir jun aku pud sa akng Globelines’ broadband connection cge ka experience ana nga problem.. especially sa friendster but dli nalang ko maghagu-hago ug tawag sa ilang hotline kay klaro ka.ayu ang ila e.answer kay ” within 24to48 hours ma fix na kana nga problem”… KApoy na ka-au ning mga telecos sa pilipinas sobra na jud ni ila mga pagpahimos.. DApat lang jud mu refund na sila..

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